Job Title: Kubernetes Container Platform Support Operations Engineer (DevOps)

Job ID: 2024-12816

Job Location: Berkeley Heights NJ

Job Travel Location(s):

# Positions: 2

Employment Type: W2

Duration: Long Term

# of Layers: 0

Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers

Key Technology: Container Platforms, IAAS, Networks, Kubernetes, ARO 

Job Responsibilities:

• Operate container services platforms, emphasizing integration with CI/CD pipelines.
• Meticulously assess risks while ensuring task efficiency.
• Analyze, diagnose, replicate, and resolve technical issues reported by customers using Fiserv PaaS and CaaS platforms.
• Develop maintainable, reusable software from a consumer-centric perspective.
• Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
• Handle and maintain support requests from business unit customers.
• Collaborate with other engineering groups to triage customer and business unit issues.
• Contribute to building and peer-reviewing knowledge base articles and product documentation.

Skills and Experience Required:

Required:

• 5 years of experience with tech stack in AWS:
• Elastic Kubernetes / ElastiCache / KMS
• Networking: VPC / Subnets / Route Tables / Security Groups / Flow Logs
• Compute: EC2 / AutoScaling / Load Balancers
• Database: SQL / RDS / Dynamo / PostgreSQL
• Other: IAM / S3 / CloudWatch / CloudFront / Pulsar / Elasticsearch
• Working experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation
• Experience working with third-party vendors
• Able to work effectively, both independently and as a member of a cross-functional team
• Demonstrate a desire to automate as much as possible
• Able to participate in on-call rotation

Desired:

• Containerization technologies: Docker or Podman
• Continuous Integration / Continuous Delivery tools: AWS CodePipeline, Azure DevOps
• Linux system administration – ability to manage and troubleshoot Linux systems and services, bash scripting
• Networking: solid understanding of routing and networking concepts
• Experience working in an Agile development environment
• Web Servers: Nginx or Apache configurations and reverse proxies
• Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow

Education:

• Bachelor’s degree required; relevant, equivalent work experience may be substituted for degree requirement